TERMS OF SERVICE

Terms & Conditions

Clear, transparent, and fair legal guidelines governing our custom software development services, contracts, and IP rights.

Last Updated: August 1, 2026
Privacy PolicyTerms of Service

Key Principle: Upon 100% milestone payment completion, you own 100% of your custom software source code and IP. We provide a 30-day post-launch warranty on all delivered software features.

1. Acceptance of Terms

By accessing the ByteNex Solutions Ltd. ("BISL") website or contracting our software engineering, web app development, mobile app development, or cloud consulting services, you agree to be legally bound by these Terms & Conditions. If you do not agree with any part of these terms, you must refrain from utilizing our services.

2. Services & Engineering Scope

ByteNex Solutions provides custom software engineering, Next.js web application development, mobile application builds (iOS/Android), API integrations, and enterprise IT consulting services.

  • Project deliverables, technical specifications, sprint schedules, and pricing are defined in individual Statement of Work (SOW) or proposal agreements.
  • Any feature additions or scope changes requested outside the agreed SOW will be evaluated under an amended change-request order.
  • We operate under agile bi-weekly sprint cycles with progress demonstrations provided to clients at key milestones.

3. Intellectual Property Rights & Source Code Ownership

We believe in transparent software ownership for our clients:

  • Upon receipt of 100% full payment for completed milestones or projects, all custom source code, database schemas, UI assets, and project intellectual property created specifically for the client are fully assigned and transferred to the client.
  • ByteNex Solutions retains ownership of pre-existing core libraries, boilerplates, and developer toolings used across projects, granting the client a perpetual, royalty-free license to use them within their application.
  • We reserve the right to display completed, public-facing software projects in our online agency portfolio unless explicitly restricted by a signed Non-Disclosure Agreement (NDA).

4. Payments, Milestones & Invoicing

Payment terms are designed to maintain predictable engineering momentum and transparency:

  • Projects are billed based on milestone achievements or time-and-materials (T&M) sprint billing as outlined in your SOW.
  • Invoices are payable within 7 to 14 calendar days of issuance unless otherwise agreed in writing.
  • Late payments may result in temporary suspension of active sprint development, deployment pipelines, or staging server hosting until balances are settled.

5. Warranties & Limitation of Liability

We stand behind the quality of our code while providing clear operational guidelines:

  • Standard Bug Fix Warranty: We provide a 30-day post-launch warranty period to resolve any critical software bugs or deviations from agreed specifications at no extra charge.
  • Third-Party Services: ByteNex Solutions is not liable for service outages, API disruptions, or price changes caused by external third-party platforms (e.g., AWS, OpenAI, Stripe, Vercel).
  • Limitation: Under no circumstances shall ByteNex Solutions Ltd. be liable for indirect, incidental, or consequential damages exceeding the total amount paid by the client for the specific project.

6. Confidentiality & Non-Disclosure

Both parties agree to protect all proprietary business info, user data, server credentials, and trade secrets disclosed during project execution. Confidential information will not be shared with any unauthorized third parties without prior written consent.

7. Termination & Suspension

Either party may terminate a project agreement by providing 14 calendar days' written notice. In the event of termination, the client shall pay for all work completed up to the effective date of termination, and ByteNex Solutions will deliver all corresponding source code and completed assets.

8. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable corporate laws. Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith mutual negotiations before pursuing formal legal proceedings.

Need Custom SOW or Agreement Clauses?

We accommodate enterprise NDAs and customized master service agreements (MSA).

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